PRIVACY POLICY INTRODUCTION 

From the 25th of May 2018 the new General Data Protection Regulation (GDPR) comes into force. These regulations affect everyone as the GDPR tighten up how personal data is used. EU General Data Protection Regulations (GDPR) require all companies to treat personal information collected or handled securely and maintain accurate records as to how this information is stored and used.  This privacy notice provides you with details of how I collect and use your information

Douglas Patterson T/A WalkUrDog is  the data controller and is responsible for your personal data.

DATA SECURITY & DISCLOSURE OF DATA

Disclosure Of Sensitive Data 

I may have to share your personal data with the parties set out below.

Service providers who provide IT and system administration services.

Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

HM Revenue & Customs, regulators and other relevant authorities  & jurisdictions who require reporting of processing activities in certain circumstances..

I require all third parties to whom I transfer your data, to respect the security of your personal data and to treat it in accordance with the law. I only allow such third parties to process your personal data for specified purposes and in accordance with my instructions.

Data Security

 I have appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, only myself and the parties mentioned above in Disclosure Of Data will have access to your data and they will only process your personal data on my instructions and they are subject to a duty of confidentiality.

All electronic data is secured with a biometric finger print scanner on a Mac. All paper data that is secured in a lockable filing system.

HOW I COLLECT YOUR DATA AND HOW IT IS USED

I collect data about you through a variety of different methods including:

Direct interactions.

You may provide data by filling in my contact form or by communicating with me by post, phone, email, SMS, WhatsApp. Facebook, Messenger or otherwise.

Collecting this data helps me understand what you are looking for from my business, enabling me to deliver improved products and services, and in particular for the following reasons:

to contact you in response to a specific enquiry or request

to collect payments and send invoices and statements

to supply products and services

to notify you of changes to our legal terms or compliance requirements etc

to inform you of any changes to dog walking / visit  services due to holidays or adverse weather condition

WHAT DATA I COLLECT ABOUT YOU

Personally identifiable information (PII) is any data that could potentially identify a specific individual. I may hold certain types of personal data about you as follows:

Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.

Contact Data may include your billing address, delivery address, email address and telephone numbers.

Financial Data may include Invoicing information (including company name and invoice address) which you provide to me.

Transaction Data may include details about payments between us and other details of purchases or payments made by you.

I do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. I do not collect any information about criminal convictions and offences.

PHOTOGRAPHY, VIDEO & SOCIAL MEDIA

Photography & Video

Photographs and video content of your dogs may be taken and shared on social media platform such as Facebook, Instagram, Twitter & Flickr.  Once these photos have been uploaded they are then only stored online and are not kept or saved by me. You may opt out if you do not wish any photographs or videos to be taken and/or shared.

You may also request any photos or videos be removed from any social media platform at anytime.

Social Media 

WalkUrDog is active on social media platforms and all links can be found on the business card attached. 

Photos and Videos of dogs and dog walks are shared on social media sites and may share the name of your dog/dogs and location of the taken photograph/video. No personal data is shared nor will you be tagged in any posts on social media. 

WalkUrDogs social media sites are monitored and restricted access will be given when required however most posts are public and can be viewed by anyone.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

If you wish to exercise any of the rights set out above, please email me at

douglas@walkurdog.co.uk